A boss creates fear, a leader confidence. A boss fixes blame, a leader corrects mistakes. A boss knows all, a leader asks questions. A boss makes work drudgery, a leader makes it interesting. - Russell H. Ewing The person who knows HOW will always have a job. The person who knows WHY will always be his boss. - Diane Ravitch The real leader has no need to lead - he is content to point the way. - Henry Miller The executive exists to make sensible exceptions to general rules. - Elting E. Morison The secret of successful managing is to keep the five guys who hate you away from the four guys who haven't made up their minds. - Casey Stengel A Boss A Leader Drives employees Coaches employees Depends on authority Depends on goodwill Inspires fear Generates enthusiasm Says "I" Says "we" Places blame for breakdown Fixes the breakdown ...